Connect
Upload documents or connect your sources: PIM, product database, PDFs, manuals, data sheets and support knowledge.
syntropa Insider · Agentic Product Knowledge
Your product knowledge. At work as an expert.
Insider turns manuals, data sheets and catalogues into an AI agent that advises your customers — directly on your website, in your shop or in your app.
syntropa Insider
Expertise, embedded.
How it works
Scattered knowledge becomes advice.
Structure
Insider organizes the knowledge: products, attributes, compatibilities and use cases — traceable and verifiable.
Advise
An embedded agent answers your customers' questions — with reasoning and sources instead of guesswork.
Example dialogue
Product knowledge that answers.
Insider connects specific customer questions with your product data, compatibility lists and sources.
Syntropa InsiderYour product expert
Insider is checking product data …
Example dialogue for illustration
Where it works
Wherever customers have questions.
Website
Resolve product questions before they become inquiries.
Shop
Clarify fit and accessories before someone abandons or returns a purchase.
App & portal
Knowledge where your customers already work.
Service
Recurring questions answered before they become tickets.
Principles
Knowledge you can trust.
- Evidence, not invention — Answers are based on your data and show the source.
- Your data remains yours — Operated on European infrastructure.
- Embedded, not bolted on — Insider adopts your look and feel and fits into existing systems.
- Up to date — When a source changes, the answer changes.
Contact
What knowledge should advise for you?
One email is enough. We will get back to you within two business days.
hello@syntropa.ai